Features
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Accounts and Contacts:
RedArrowOnline provides a 4-tier account structure allowing you the ability to track employee and contact information, test records, pool groups, statistics, reporting profiles and contacts by master account, company, region or location.
Vendor Management:
Manage contact information and track information about services and notes about collection sites, laboratories, EAP providers and MROs.
Record Management:
RedArrowOnline allows you to track and maintain records for drug tests, alcohol tests and background checks.
For drug & alcohol test records, critical data such as the reason for test, sample type, drug panel, collection/laboratory/medical review information can all be captured for DOT , non-DOT and instant (POCT) testing. For background checks, a wide variety of services are available including: Instant criminal, MVR & CDL, County – State and Federal Criminal, SSN & I-9 Verifications, Sex Offender, Previous Employment, International Checks, Workers Compensation, OIG, Patriot Act (OFAC), Credit Bureau and many others.
Random Selections:
Manage any federally regulated, consortium, or general drug free workplace program. Flexible pool group settings allow you to select DOT approved “pure random” algorithms or weighted selections that can help reduce the odds that individuals who have been previously selected will be selected in future random draws.
Pool groups can be updated via web, by spreadsheet import or manually.
Statistical views help you stay on track to ensure your meeting the pool requirements.
EAP Management (Employee Assistance Program):
Manage EAP programs for individuals by creating custom follow up testing programs. User definable settings allow EAP managers define plan length, number of tests required, types of tests and more.
Billing:
RedArrowOnline's billing module can help simplify your billing process by providing flexible, easy to use tools to set up default or company specific billing profiles for the services you provide. Invoices, with detailed information may be generated and printed from within the RedArrowOnline program or export billing information into a format compatible with QuickBooks invoice importing feature.
Billing highlights include:
- Generate invoices for user specified time periods
- Create default or company specific billing profiles
- Pass through pricing capabilities
- Ability to associate fees with specific vendors (collection sites, labs, MROs etc.)
- Ability to edit billing information directly within each event record
- Ability to see real-time fee calculations for each event record
- Ability to add one-time fees to a specific event record or invoice cycle
- Ability to schedule recurring fees
- Apply credits or discounts
- E-mail or fax billing to client
- Ability to view "billing exceptions" for events that did not meet your specified billing profiles
Work list Processing:
Test results are queued up in work list format for quick and easy processing. The work list follows the testing protocol for each individual company or account and provides easy to use tools for matching chain of custodies, viewing detailed test information, and releasing the results to the end user.
Results Importing:
RedArrowOnline maintains connections to most SAMSHA certified laboratories as well as a host of medical review officers that make importing test results into RedArrowOnline a simple task. Whereas other programs force users to initiate an separate download connection to their lab or MRO, RedArrowOnline allows results from any connected source to import automatically, in real-time. This helps increase the turnaround time for results reporting.
Results Reporting:
RedArrowOnline allows you to pre-configure reporting profiles for each individual account. Once set, results can be sent via e-mail, fax, and/or web automatically – while following the protocol set for each company.
MRO Work Lists:
Tests requiring medical review are queued up in a simple to use MRO Work List providing instant access to test and donor contact information as well as tools to assist the MRO track call attempts, notes, review statuses, and in some cases view CCF images from within the program. “No contact” timers can be set to assist the MRO with managing non-contact positives.
Advanced Client Web Portal:
RedArrowOnline’s client web portal allows you to share information with other organizations via an easy to use, yet powerful web portal. The web portal can be branded with your company’s logo and basic color scheme and easily linked to your current website.
RedArrowOnline allows to instantly generate username and passwords for web users as well as set unique user rights for each. Web users can only view information directly related to the account(s) you specify. Portal capabilities include:
- View drug and alcohol test results and print result reports
- View and update random pool group information
- Order new tests/print collection authorization forms (FormFox)
- Order background checks
- Run various reports
- Much more to come…
Task Management:
RedArrowOnline allows user to create tasks that can be tracked in an easy to use to-do style list. Tasks can be linked to test events, employees or personnel records or unlinked to act as a simple to-do. For example, if you need to re-certify a collector you can create a task, add notes to the task, and follow up to ensure they have properly followed the re-certification process.
Reports:
RedArrowOnline provides a host of useful reports including: statistical reports, test status reports, pool group compliance reports, pool group roster reports, donor history reports, background check reports and more.
Billing: RedArrowOnline allows you to create custom billing profiles for each individual account. Invoices may be generated from the system or utilize our export feature to push billing information out to into a QuickBooks importable format.
Integration with FormFox:
RedArrowOnline can send and receive test information from our www.formfox.com collection site application. Users can send test order information such as the donor’s name, donor ID, reason for test, sample type, etc... to the formfox.com cloud or to a specified FormFox enabled collection site (currently over 1900 nationwide). Authorization forms displaying the order information and a map to the selected collection site can be printed.
When the donor arrives at the collection site, the collector no longer has to rely on the donor to specify information about their test. It can be pulled from the authorization form, or searched for via the FormFox cloud. The collector is guided through the collection process via the FormFox collection wizard significantly reducing errors in the collection process; and when complete, RedArrowOnline users can view the updated collection status in real time. This system may also be utilized for POCT or instant testing scenarios as well using any off-the-shelf instant test device.
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